Shipping expense intelligence for recoveries, compliance, and lower total cost.
CGM helps healthcare and enterprise organizations evaluate parcel and freight spend through ProfitTrust's automated audit platform, shipment-level analytics, carrier agreement compliance, refund recovery, and forward-looking optimization strategy.
Shipping cost leakage rarely appears in one place.
Carrier invoices can include base-rate variance, fuel surcharge issues, dimensional weight adjustments, delivery-area fees, duplicate charges, failed credits, and service-event exceptions that are difficult to see in summary reporting.
Negotiated rates, earned discounts, minimum charges, hundredweight terms, and carrier agreement structures need ongoing compliance review across shipment activity.
The strongest programs combine refund recovery with carrier agreement optimization, shipment analytics, packaging and routing insight, and continuous operational insight into preventable cost escalation.
A disciplined path from carrier data to measurable savings.
The review is designed to minimize disruption: shipping invoices and carrier data are analyzed, refund opportunities are identified and filed, agreement compliance is tested, and forward-looking savings opportunities are translated into executive-level action.
Carrier Data
Recent invoices, account activity, shipment files, carrier agreements, and billing history establish the audit baseline.
Automated
ProfitTrust's technology evaluates shipment-level billing, service failures, discounts, surcharges, and credits.
Refund Filing
Eligible refunds and credits are identified and pursued, with carrier refunds delivered directly through the carrier relationship.
Compliance
Negotiated rates, earned discounts, minimum charges, and contract terms are monitored for accuracy.
Forward Savings
Analytics inform carrier negotiation, routing, packaging, service-level, and shipment strategy opportunities.
Automation and carrier expertise organized around the full shipping-cost lifecycle.
ProfitTrust's parcel audit and savings model combines automated refund recovery, carrier agreement optimization, carrier agreement compliance, analytics, dashboards, and shipment-level reporting. CGM positions that capability as a broader expense-reduction advisory layer for healthcare and enterprise operators.
Performance failures, billing errors, and shipment exceptions are identified and filed without requiring the client team to chase carriers manually.
Carrier invoices are tested against negotiated pricing, discount structures, minimums, and contractual terms.
Shipping spend data supports carrier negotiation, rate benchmarking, routing strategy, and forward-looking cost reduction.
A savings model designed around recovered value and operational continuity.
The model is designed to create financial transparency and savings without forcing carrier disruption at the start of the review. Existing carrier relationships remain in place while invoice accuracy, refund eligibility, agreement compliance, and optimization opportunities are evaluated.
Refund opportunities may include billing errors, service failures, duplicate charges, lost or damaged shipments, and incorrect carrier credits.
Forward-looking improvements may include rate negotiation, surcharge mitigation, packaging optimization, shipment consolidation, carrier diversification, routing, and freight classification review.
Continuous reporting helps leadership understand transportation spend, carrier performance, invoice accuracy, and recurring cost drivers.
No upfront fee for the review.
The engagement is structured around measurable value. Refunds recovered through the audit are handled through a shared savings model, while forward-looking savings are tied to validated transportation expense reduction.
Review parcel and freight expense with shipment-level intelligence.
Start with the carrier invoices, agreements, shipment history, surcharge exposure, refund opportunities, and optimization levers that can be evaluated without disrupting current shipping operations.
Schedule a confidential review of parcel and freight invoices, carrier agreements, refund opportunities, and shipping-cost optimization strategies.
Schedule Expense Review

