Wireless Expense Management

Comprehensive Analysis

Optimization Strategies

Negotiation with Providers

about this SERVICE

At CG Moneta Consulting, we understand the challenges businesses face in managing their corporate wireless expenses effectively. That's why we offer comprehensive Wireless Expense Management (WEM) services designed to reduce costs and streamline wireless activity for our clients. With our expertise and strategic partnerships, we optimize wireless spending, delivering average savings of 27%-32%, even for clients already utilizing Telecom Expense Management (TEM) or third-party services.

Understanding Wireless Service Fees

Corporate Wireless Plans

When reviewing a company's wireless plan, it's essential to scrutinize various charges and fees that can impact overall costs. Here's a comprehensive list of charges that businesses should consider:

Monthly Service Charges: Basic fees for access to wireless services, including voice, text, and data.
Data Overage Charges: Additional fees incurred when data usage exceeds the allocated limit specified in the plan.
Roaming Charges: Charges for using wireless services outside of the coverage area or internationally.
International Calling and Messaging Charges: Fees associated with making calls or sending messages to international numbers.
Device Financing Charges: If the company opts for device financing to purchase smartphones or other devices, monthly installment charges may apply.
Device Upgrade Fees: Charges incurred when upgrading to a new device before the completion of the current contract term.
Activation Fees: One-time fees charged when activating new lines or devices on the wireless plan.
Early Termination Fees (ETFs): Penalties imposed for terminating the wireless service contract before the agreed-upon term ends.

Equipment Insurance: Optional insurance coverage for wireless devices to protect against loss, theft, or damage.
Directory Assistance Charges: Fees for using directory assistance services to obtain phone numbers or contact information.
Third-Party Service Charges: Charges for third-party services billed through the wireless carrier, such as premium content subscriptions or app purchases.
Usage Alerts or Notifications: Some carriers may charge fees for optional usage alerts or notifications to monitor data usage and avoid overage charges.
Account Management Fees: Charges for certain account management services, such as changing plans or transferring lines.
Service Plan Upgrades: Fees associated with upgrading to a higher-tier service plan with additional features or benefits.
Network Access Charges: Charges for accessing specific networks or services, such as premium data networks or content streaming services.
Late Payment Fees: Penalties assessed for failing to make timely payments on the wireless account.
Returned Payment Fees: Charges for returned payments due to insufficient funds or other payment issues.
Regulatory Compliance Fees: Fees related to regulatory compliance and administration, such as FCC regulatory fees or E911 service fees.
Administrative Fees: Miscellaneous fees for administrative tasks associated with managing the wireless account, such as billing and customer service.
Taxes and Regulatory Fees: Government-imposed taxes and fees added to the wireless bill, such as sales tax, universal service fees, and regulatory recovery fees.

SAVE WITHOUT SWITCHING YOUR SERVICE PROVIDER!

PROBLEMS WE SOLVE

Rates Constantly Changing

Rate validation and benchmark
Contract negotiation
Cost predictability and control

Usage Constantly Changing

Audit and Optimization
Implementation
Data utilization

Carrier Errors

Billing errors & credit opps identified
Billing & ordering management
Unauthorized charges

Carrier Limitations

Inventory creation & management
Data analytics
Invoice management
Single sign-in platform

Wasted Time by Your Team

Wireless administration
HR integration
Project management & deployment
Trouble ticket help desk

Business Disruption

Ten4 bill pay (Streamlined bill pay)
Process flow simplification
Eliminate late fees & potential service disruptions

COST REDUCTION

Overage Charges: Excessive data usage and roaming can lead to costly overage charges. We identify usage patterns and recommend appropriate data plans to minimize overage fees.

Unused Services: Many corporate wireless plans include unused features or services that contribute to unnecessary expenses. We conduct thorough audits to identify and eliminate unused services, optimizing plans for cost efficiency.

Device Upgrades and Contracts: Managing device upgrades and contract renewals can be complex and costly. We negotiate favorable terms and timing for device upgrades and contract renewals, ensuring optimal pricing and terms.

International Roaming Charges: International travel often results in high roaming charges. We provide solutions to mitigate roaming costs, such as international data plans and temporary service suspensions during travel.

Device Procurement and Management: Procuring and managing wireless devices can be time-consuming and costly. We streamline device procurement processes and implement efficient device management solutions to reduce overhead costs.

By partnering with CG Moneta Consulting for Wireless Expense Management, businesses can achieve substantial cost savings and operational efficiencies in their corporate wireless activities. Our proven track record, strategic partnerships, and commitment to excellence make us the trusted choice for optimizing wireless spending and maximizing savings. Contact us today to learn more about how we can help your business unlock savings and streamline wireless operations.

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BENEFITS OF WIRELESS OPTIMIZATION

No change to your carrier

We represent you, and our services do not rely on changing service providers.

Maintain your contractual status

No change to your existing contract or contract terms with your current provider.

No hardware change or SIM swaps

Our services do not require you to purchase new or additional equipment.

Receive bill directly from carrier

We are authorized to view your bills but your pay process remains the same.

Avoid new software expenses

No need to download or pay for any new software or applications.

Compensation based on savings

Your savings are ongoing and our fees are a percentage of those savings.

LOOKING TO EXTEND YOUR SAVINGS?

CG Moneta's Managed Services customers see a year-over-year decrease in wireless spend of 5% to 25% after optimization.

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MOBILITY CAN DRASTICALLY CHANGE FROM ONE MONTH TO THE NEXT

Many clients continue working with us once the Wireless Optimization period is over. Managed Services or Managed Services Plus offer continuous recommendations for additional measures, features, or other changes for clients who express frustration or challenges with the continual management of their wireless accounts.

CG MONETA WILL MONITOR MONTHLY WIRELESS BILLING TO UNDERSTAND USAGE CHANGES, APPLY THE LATEST CARRIER PROGRAMS AND PROVIDE A MONTHLY REPORT, INCLUDING:

MANAGED SERVICES

Audit

Audit showing three months wireless activity by carrier

International

International rate and program strategies for travelers

Contract

Contract compliance and billing corrections

Proactive

Proactive cancellation alerts for unused lines

Rates

Suggested rate changes and plan adjustments

Portal

Access to customer portal

MANAGED SERVICES PLUS HAS ALL THE FEATURES THAT MANAGED SERVICES PROVIDES BUT ADDS DAY-TO-DAY MANAGEMENT AND END-USER HELP DESK SUPPORT, INCLUDING:

MANAGED SERVICES PLUS

Support

Support available Monday - Friday, 8 AM - 8 PM EST

Trouble Shoot

Trouble shooting if device is not working

New Lines

Ordering new lines or upgrading current users

Repurpose

Repurposing lines with early termination fees

Features

Adding and removing features based on need

Email

Custom email created to submit all requests

FEATURES COMPARISON

The features comparison gives a quick view of our two managed service options. Both options allow you to confidently continue to reduce costs and receive wireless support for your end users.